Warranty information and validation tips
A mattress warranty is your protection against defective workmanship, or product failure. This includes, but is not limited to, defects such as coils or wires that come loose or poke through the fabric, excessive coil or foam compression, splitting of wood frames, squeaks, rattles and noises.
What's not Covered
The following is a general list of what’s NOT covered under most mattress warranties:
The Warranty Process
Should you have a warranty issue, your patience is appreciated. Although manufacturers try to resolve service issues quickly, it’s not unusual for the warranty process to take 30 to 60 days from start to finish.
Tips to validating warranty, and increasing mattress life!
As warranties are provided by the manufacturer, final decisions rest with them. To help validate your warranty, as well as to increase mattress comfort life, we’ve compiled the following list of “TIPS”.